ISPrankings.com

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Reviews (8):

Good
Reviewer: Anonymous 04-28-2007
Good service very reliable. Good speeds and good customer service.

Good
Reviewer: Anonymous 03-27-2007
I had Comcast cable I was waiting for anything to come along so as not to use them. Comcast cable was slower than dialup certain times of the day and night. anyway, online I ordered DSL from ATT, received modem in two days from ordering. That same night I ordered Callvantage online within five days their TA (telephone adapter) was delivered. Easy to set up, easy to read instructions, just do exactly what they say to do. I was up and running in 5 days with DSL and VOIP. Online VOIP website, I selected that I wanted another phone number and did not port my home phone which DSL is installed on. If like my friend you ported the number and you have DSL on that number ATT cannot use it for Callvantage and while they were porting he had no house phone. (as soon as you port it they turn it off. bad move. anyway, he bought a prepaid cell phone to get him through. You will have to have ATT give you a dedicated line if you ported your number to Callvantage. ...I dont understand this but my friend only has one phone number for DSL and Callvantage where I have two phone numbers. Still cheaper than Comcast and especially so when I tell Verizon cell phone to quit service of their 2000 minutes for 117.00.per month billing. A saving of 1200.00 per year for long distance calling. Now with Callvantage I can make calls from anywhere as long as I have my TA box. ( I heard that you can change the software and not even take the box)...I am looking into this.

I've had this service for almost 2 years now.
Reviewer: Robert 03-27-2007
I've had this service for almost 2 years now. At the beginning, there were some issues with the sound quality, but I haven't noticed it for some time. The price was a little high, but they were the only game in town when I first selected the service. The only real problem I have had with the service is the adapter resetting itself too often. I've called and complained, but as usual customer service on a REAL technical issue was greatly lacking. They tried to blame the phone that was attached through the jack, although it was an AT&T phone. Also, I've had a few dropped calls, but it doesn't happen very much.

Hot
Reviewer: Cs 03-27-2007
If you want to port your old landline number and you have a ringmaster number, you must remove this service COMPLETEY, before the port order will go thru. Service has been great and I do recommend you getting a 5.8 GHz phone if you want a crystal clear conversation.

I had this service for almost one year
Reviewer: Cesteele 03-27-2007
I had this service for almost one year didnt have problems at first, but the last few months the sound quality got worse and worse. I had to use my cell phone to make calls because no one could understand me, they would catch every other word. There was a mix up in their billing and they forgot to bill one month and double billed the next month. I thought it was duplicate and had my bank check it out and in meantime they had message at customer service about problem. Visa made a mistake and rejected it , but the money was taken out of the account it was never credited back to me as they realized it was not an error. But AT&T billed me again. I tried to 3 way the bank to explain the error was Visa and the money was sent and pulled out of my account. They refused to credit me and still to this day, I paid twice and I asked them if that money was more important than keeping me as a customer, I guess it was. Besides the sound got worse and worse. I wouldn't recommend.

This was the worst experience I have ever had with a c
Reviewer: Alicia27 03-27-2007
My service was down for over a month straight. They wanted me to be in front of my computer and adapter when I called... but there was no way I was going to call them on my cell phone, with an average wait time of over thirty minutes before speaking to a representative. Their technical support staff had no clue what was going on, and customer service would not credit my account for the time it was not working. I am still getting bills from three months after I cancelled my service! I would NEVER use this service again!

When we bought the service, it wouldn't connect.
Reviewer: Estople 03-27-2007
The customer service rep. was knowledgable, helpful and patient, getting our routing problems sorted out in less than a half hour. Since, the service has been flawless, flexible and reliable. It interfaces with our AT&T Partner Plus system perfectly, including caller ID, fax and MODEM. Clear and low latency, worth the extra cost.

Great
Reviewer: Sam 03-19-2007
Love you AT&T!!!!

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